App Notifies the Doctor on Call
When the app is opened, it will display the calls that came in. If there is a photo and it is a patient call, it will add the patient's photo.
Open Session Display
Once the call is opened from the app, it will display the patient demographics and the patient message. This allows you to screen your own calls.
Rotate the App Face from Right to Left
By rotating the app face with your thumb or finger from right to left, it will display a summary of the three most recent visits from the patient.
Patient Chart Summary
Now it will display the patient chart summary. Each box can be clicked on, to "drill down" a level into more levels of detail for each chart section box.
App Patient Call Back Functions
Rotating the screen from right to left again and clicking on the take session button, by pressing "Add Response", The app can call the patient back on its own, take care of refills, call the patient and schedule them for an appointment, etc.
App Dashboard
Finally, it is all documented as tasks or patient cases for the staff to review the next day. This is also the staff dashboard for "visual voicemail" for patients.
The Main Dashboard
Quickly view call types by clicking on each call type box
Always know who worked on what calls and when
Keeps a detailed log of every single log and puts it back on the patients chart when acrhived or closed out
Different phone numbers can be added to create different caller and or patient workflows-1
Remind or self-schedule up to 3000 patients an hour for various reminders
Smarter Communication.
Better Care.
CallMyDoc™ is the AI-powered platform that transforms how practices manage patient calls, after-hours messages, and front desk operations — seamlessly integrated with your EHR.
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AI-Powered Patient Communication Journey
Support your organization’s digital transformation with CallMyDoc™, the all-in-one AI communication suite that streamlines patient interactions — from first contact to follow-up — ensuring seamless care and improved staff efficiency.
Before Visit
Empower patients to connect with your practice effortlessly
During Visit
Simplify communication and improve clinic efficiency
After Visit
Keep patients engaged even after they leave the clinic
In between Visit
Build long-term engagement and reduce no-shows
integrated with Major EMR
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Inefficiency Hidden in Plain Sight
Across
U.S. medical practices, 30–50% of staff time is consumed by inbound phone calls, voicemails, and
appointment coordination . These manual processes create long hold times, missed refills, and provider
interruptions—driving burnout and operational losses.
Large networks such as Hudson Headwaters
Health Network (89 locations) and Castle Hills Family Practice (Texas) documented thousands of redundant
calls each month before implementing automation. Both groups struggled with refill verifications, lost
voicemails, and delayed callbacks that directly impacted patient satisfaction
AI-Powered Communication That Thinks Like a Human Assistant
CallMyDoc™ replaces outdated call centers with an
intelligent virtual front desk.
Using Natural Language Processing and voice recognition, the
system answers, transcribes, categorizes, and routes every call—day or night—while integrating directly
into Athenahealth and other major EHRs.
Intelligent Call Routing
AI identifies urgency and sends the request to the right department or provider automatically.
Schedule My Patient™
Patients self-schedule, cancel, or reschedule appointments in under 40 seconds—no portal login required
Automated Reminders
Dual 7-day and 1-day reminders via voice, text, and email reduce no-shows by up to 50%
After-Hours Coverage
On-call providers manage calls three times faster through a mobile app with chart summaries and refill approval.
Compliance & Analytics
HIPAA-secure, SOC 2-compliant platform with real-time dashboards, audit logs, and exportable KPIs.
Intelligent Call Routing
AI identifies urgency and sends the request to the right department or provider automatically.
Schedule My Patient™
Patients self-schedule, cancel, or reschedule appointments in under 40 seconds—no portal login required
Automated Reminders
Dual 7-day and 1-day reminders via voice, text, and email reduce no-shows by up to 50%
After-Hours Coverage
On-call providers manage calls three times faster through a mobile app with chart summaries and refill approval.
Compliance & Analytics
HIPAA-secure, SOC 2-compliant platform with real-time dashboards, audit logs, and exportable KPIs.
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Why CallMyDoc™ Leads the Market
According to the Competitive Comparison Report,
CallMyDoc outperforms other healthcare AI systems in nearly every category—workflow automation, EMR
depth, language coverage, transparency, and pricing clarity.
Its flat-rate model eliminates
unpredictable usage fees, and the system’s seven-year record of secure uptime includes 25 million
patient calls handled without loss or breach.
The platform is now officially listed on the
Athenahealth Marketplace, making it accessible to thousands of clinics and health systems nationwide .
In an era where healthcare efficiency can determine whether a practice thrives or collapses under administrative strain, CallMyDoc™ stands out as one of the most impactful AI solutions in clinical operations.
Frees teams for direct care Provider after-hours response
Improves safety & satisfaction Front-desk scheduling time
More appointments, fewer delaysPatient no-shows
Better continuity of care EMR documentation
The Vision Behind the Platform
Carl Silva brings together deep experience in data systems, AI architecture, and medical workflow design. His engineering leadership guided CallMyDoc from a concept born in small practices into a nationally deployed enterprise-grade platform.
“AI shouldn’t replace human care—it should remove the obstacles that prevent it,” Silva explains. “Our technology ensures patients are always heard, messages are never lost, and providers can focus on care instead of callbacks.”
CallMyDoc™ emerges as the leading AI communication suite transforming how healthcare practices handle patient access, scheduling, and after-hours care.
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